You don’t need to be wearing a tuxedo or an evening gown.
However, we would like to ask our visitors to retain an appropriate appearance and to refrain from wearing short trousers and flip flops.
The box office and the foyer open 2 hours before the start of the performance.
In the foyer you can find a bar, where we serve refreshments.
To enjoy the concert in a relaxed way we would advise our guests to arrive at least half an hour before the beginning of the performance.
We can no longer guarantee your seating once the performance has started. Latecomers will be ushered to seating during short breaks in the performance; they may only take their booked seats during the interval.
Tickets cannot be replaced, exchanged or cancelled.
Registered regular guests have the option of exchanging or cancelling tickets up to 72 hours before the concert.
It is strictly forbidden to take pictures or audio recordings during the concerts.
However, please feel free to take pictures of the Pierre Boulez Saal and its foyer before or after the performance as well as during the intermission.
Not all concerts a suitable for children but we think you can assess your children’s character the best.
However, we would not advise to bring infants or small babies.
In case you do bring your children, please make sure that they neither disturb the normal cycle of the concert nor the other visitors.
You can find a guarded cloak room in the foyer of the Pierre Boulez Saal. The price for the cloak room is included in the ticket price.
For safety reasons the Pierre Boulez Saal cannot store large bags.
The Pierre Boulez Saal is a newly constructed chamber music hall and has a built-in elevator.
Wheelchair users, as well as all other visitors with limited mobility, have easy access to the elevator from the basement all the way up to the balcony.
You can find wheelchair seats on every level of the Pierre Boulez Saal which are all accessible via the main entrance.
In order to book wheelchair seats w/o companion seats please contact our call center at:
+49 30 / 47 99 74 11
Our employees at the call center (+49 30 / 47 99 74 11) are looking forward to assist you planning your visit.
If you need help in the venue, please address our box office team or front of house personal.
Please find all our discounts and special offers here.
You can buy single program booklets on the evening of the concert from the front of house personal.
Registered regular guests, who visit 3 or more concerts per season, will get vouchers for program booklets.
It is definitely worth a try. Lots of the time there are some artist’s tickets or other allocations that won’t be on sale before the box office. However, we can’t guarantee any tickets.
You can find all information in the section getting there.
On the ground and first floor you can find a bar before the concert as well as during the intermission.
Learn more about our catering here.
You can find a range of restaurants in the vicinity here.
You can find a range of hotels here.
Yes, you can choose to buy gift certificates directly online or via our call center on +49 30 / 47 99 74 11.
You can register directly online.
The box office is only open on performance days, one hour prior to the start of the performance.
You can book tickets 24/7 online or 365 days a year at our call center on +49 30 / 47 99 74 11.
We are currently unable to offer guided tours of the PIerre Boulez Saal.
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