HOW TO BOOK TICKETS
Our website offers the easiest and most convenient way to purchase the best available seats, 24 hours a day.
Tickets may be booked online up to two hours before the start of a concert.
Your Advantages
- Choose your seats directly online
- No service fee
- Immediate order confirmation by email
- Print your tickets at home or save them to your smartphone.
- Accepted methods of payment: credit card (MasterCard, Visa), SOFORT-Überweisung (electronic bank transfer), gift certificate
We will be happy to send your tickets by mail for an additional fee of €3.
Any questions? Contact us at tickets@boulezsaal.de
Secure payment by credit card
Before you pay for your tickets in our web shop, you may be asked to authenticate the use of your credit card for online payments with a personal code (3D Secure Code). Please look for more detailed information about this procedure with your card-issuing bank or follow the instructions of the authentication process.
Links to related pages of some banks:
You can find the opening hours of our box office here.
Your Advantages
- Purchase last-minute tickets for concerts with limited availability
- Qualified, personalized recommendations
- No service fee
- Accepted methods of payment: cash, credit card (MasterCard, Visa), debit card, gift certificate
Any questions? Contact us at tickets@boulezsaal.de
Ticket hotline +49 (0) 30 47 99 74 11
You can find the opening hours of our ticket hotline here.
Your Advantages
- Qualified, personalized recommendations
- We‘ll create a customer account for you.
- No service fee
- Accepted methods of payment: credit card (MasterCard, Visa), bank transfer, SEPA direct debit, gift certificate
We will be happy to send your tickets by mail for an additional fee of €3.
Any questions? Contact us at tickets@boulezsaal.de
To book wheelchair-accessible seating, other seats for visitors with disabilities, or companion seats, please contact us directly by calling +49 (0) 30 47 99 74 11.
All visitors, including patrons using a wheelchair can enter the Pierre Boulez Saal through the main entrance. Tickets will be checked directly at the doors to the hall.
All wheelchair seats are accessible by elevator. In order to make access as easy as possible, we kindly ask that you inform us of your requirements when booking your tickets. Restrooms for visitors with disabilities are located in the basement and on the balcony level and are accessible by elevator.
Four parking spaces for visitors with disabilities are available on the street Hinter der Katholischen Kirche.
The Q-PARK parking garage Unter den Linden / Staatsoper, located 200m from the Pierre Boulez Saal, is wheelchair-accessible.
If you see the message “A limited number of tickets may become available at a later date” on one of our event pages, it is likely that additional tickets that have previously been held will go on sale. The 21st of the month before an event is a good time to check either in our online shop or at the call center. In addition, there is often a good chance that tickets may become available in the last three days before a concert.
Please be aware that for some concerts there may be no late ticket releases.
Please read the full Terms & Conditions.
A few important notes:
- In principle, tickets cannot be exchanged or returned after they have been purchased (see exceptions in our Terms & Conditions).
- Registered regular guests have the option of exchanging tickets within the specified periods.
- There is no compensation for unused tickets.
- Reserved tickets will be held until the confirmed date, no later than three days before the concerts. Any unpaid tickets will be released automatically.
- Tickets booked three days or less before the event must be paid immediately.
- Paid tickets that have not been delivered or collected online may be picked up at the box office one hour before the start of the concert.
- A delayed beginning as well as changes in casting or program do not entitle customers to any refund unless the change is significant.
- The interruption of an event for reasons that are not within the responsibility of the Pierre Boulez Saal only constitutes a claim for refunding of the ticket price if the interruption occurs in the first half of the concert.
- We reserve the right to cancel any concert in case of force majeure.
- Once a concert has started, you will be (re-)admitted only at a suitable time and may be placed in a seat other than the one purchased. If no late seating is possible, there will be no compensation.
- If necessary, anyone disturbing an event may be expelled from the hall.
- You may only sit in a seat for which you hold a valid ticket. This also applies if other seats remain vacant.
- Video or sound recordings and the use of cell phones are strictly prohibited.
- For security reasons, you are not allowed to take large pieces of luggage into the concert hall.
Season Brochure 2024–25
