Concerts
All Events
Season Highlights
Boulez Ensemble
Boulez 100
Past Events
Tickets and Service
Ordering Tickets
Seating Charts & Seats
Special Offers
Packages
Guests Under 30
Catering
Gift Certificate
About the Hall
Vision
360 Degrees: Salle Modulable
Pierre Boulez
Barenboim-Said Akademie
Building the Hall
History
Plan Your Visit
Getting There and Opening Hours
In the Vicinity
Before you pay for your tickets in our web shop, you may be asked to authenticate the use of your credit card for online payments with a personal code (3D Secure Code). Please look for more detailed information about this procedure with your card-issuing bank or follow the instructions of the authentication process.
At the Box Office
Purchase your tickets directly at our venue
Regular Hours:
Monday through Friday 2 pm – 6 pm Closed on weekends and holidays On performance days, the box office opens one hour prior to the event.
Your Advantages
Purchase last-minute tickets for concerts with limited availability
Qualified, personalized recommendations
No service fee
Accepted methods of payment: cash, credit card (MasterCard, Visa), debit card, gift certificate
For selected concerts, standing tickets are sold at the box office one hour prior to the concert, according to demand and artistic approval. This ticket does not entitle the right to sit. The booked standing room has to be taken at any time upon request.
Visitors with Disabilities
If you have special needs, we look forward to assisting you
To book wheelchair-accessible seating, other seats for visitors with disabilities, or companion seats, please contact us directly by calling +49 (0) 30 47 99 74 11.
All visitors, including patrons using a wheelchair can enter the Pierre Boulez Saal through the main entrance. Tickets will be checked directly at the doors to the hall.
All wheelchair seats are accessible by elevator. In order to make access as easy as possible, we kindly ask that you inform us of your requirements when booking your tickets. Restrooms for visitors with disabilities are located in the basement and on the balcony level and are accessible by elevator.
Four parking spaces for visitors with disabilities are available on the street Hinter der Katholischen Kirche.
The Q-PARK parking garage Unter den Linden / Staatsoper, located 200m from the Pierre Boulez Saal, is wheelchair-accessible.
Ticket Policies
Terms and conditions for buying a ticket
In principle, tickets cannot be exchanged or returned after they have been purchased (see exceptions in our Terms & Conditions).
Registered regular guests have the option of exchanging tickets within the specified periods.
There is no compensation for unused tickets.
Reserved tickets will be held until the confirmed date, no later than three days before the concerts. Any unpaid tickets will be released automatically.
Tickets booked three days or less before the event must be paid immediately.
Paid tickets that have not been delivered or collected online may be picked up at the box office one hour before the start of the concert.
A delayed beginning as well as changes in casting or program do not entitle customers to any refund unless the change is significant.
The interruption of an event for reasons that are not within the responsibility of the Pierre Boulez Saal only constitutes a claim for refunding of the ticket price if the interruption occurs in the first half of the concert.
We reserve the right to cancel any concert in case of force majeure.
Due to the coronavirus pandemic we reserve the right to issue appropriate hygiene regulations at any time, including at short notice.
Once a concert has started, you will be (re-)admitted only at a suitable time and may be placed in a seat other than the one purchased. If no late seating is possible, there will be no compensation.
If necessary, anyone disturbing an event may be expelled from the hall.
You may only sit in a seat for which you hold a valid ticket. This also applies if other seats remain vacant.
Video or sound recordings and the use of cell phones are strictly prohibited.
For security reasons, you are not allowed to take large pieces of luggage into the concert hall.